Practice Manager

Practice Manager

We are looking for an Experienced Dental Practice Manager to join and lead our friendly, fantastic team in Grove mount Dental practice, Ramsey, Isle of Man !

Our modern well-established practice is situated in the heart of Ramsey with excellent access to all local amenities, amazing beaches and is a great place to work and visit. We are a private practice with a small NHS contract using a fully computerised dental system with SOE software and digital x-rays.

Here at Grove mount our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant & talented experts.

Job Description

The Practice Managers duties are as listed but not limited to.
Ensuring the highest levels of care and patient experience
Maintaining the practice's reputation
Identifying opportunities to grow the practice
Recruitment and staff inductions
Deliver financial KPIs
Efficient day-to-day running of the practice
Manage practice controllable costs in line with budgets
Activity management to meet Private targets
Hold regular practice and clinician meetings
Gather and analyse relevant activity data
Grow private patient numbers
Supporting the Clinical Team by Nursing
Supporting the reception Team by working on reception

Academic or Trade Qualifications
Dental Nurse Qualification and GDC registration (preferred)

Experience
At least 5 years Dental experience preferred
The successful applicant will either have a solid background in clinical dentistry and some experience of administration of dental practices or impressive management experience
Excellent leadership skills with extremely high standards
An excellent communicator with a passion for helping people and growing teams
CQC knowledge advantageous
Computer literate essential and SOE experience advantageous but not essential

Working Hours : Full Time Monday - Friday and occasional Saturday working

Salary : dependant on experience

Key responsibilities & duties:

Patient Care
Greet and care for all patients within your care in a polite and courteous manner at all times
Provide a comfortable, clean and uncluttered environment for patients
Always be aware of patient confidentiality and data protection
Inform reception of any reason for delays
Ensure patients receive all necessary paperwork and that all forms are signed and dated correctly
Be fully familiar with all emergency & evacuation procedures
Promote a professional image of the company at all times
The dental nurse must remain in surgery, ensuring that dentists are chaperoned at all times when treating a patient unless a clinical duty such as taking radiographs dictates
Wear the correct clean uniform and maintain a professional appearance at all times while working with patients
Maintain awareness of new developments and dental techniques

People
To work closely with the Team
Provide support to dentists and other team members
Encourage effective teamwork
Liaise closely with reception to ensure maximum efficiency within their surgery
Work closely with the dentist in a professional and appropriate manner
Carry out reception and administrative tasks where required
Assisting the dentists and hygienists at the practice
Mentor and supervise all trainee dental nurses at the practice
Conduct nurses meetings (monthly)
Conduct Practice Meetings (monthly)
Prepare the practice rota

Clinical
Assist the patient into surgery, settle them in the chair and prepare them for treatment
Weekly spot checks to make sure surgeries are clean and stocked.
Perform the duties of infection control lead and ensure all staff are aware of and adhere to infection control procedures
Clinically induct and supervise all new nurses in the practice.
Control clinical inventory and ordering of stock
Ensure that all equipment faults are reported and actioned
Immediately action any breach of cross infection controls or bad practice

Environment
Ensure waiting areas, corridors, stairs and immediate external areas are kept tidy and free of hazards in line with Health & Safety requirements
Be vigilant and always action any problem or concerns

Work experience and skills:
Ideal role for someone wanting Career Progression
A friendly, courteous and welcoming disposition
Good verbal and written communication skills
Excellent telephone manner
Experience of working within a surgery environment
Undertakes CPD in line with GDC guidelines

What can we offer you?
Annual cost of living wages uplift.
GDC and professional indemnity paid for.
Extra day off for your Birthday.
Support from an experienced area manager and operations team.
Bi-annual manager meetings in London with the whole management team.
Monthly managers meetings with the area team.
Courses and development are actively encouraged.
A modern and pleasant working environment.

Benefits:
Company events
Free parking available local to the practice

IND001

Job Types: Full-time, Permanent

Job Types: Full-time, Permanent

Schedule:
Monday to Friday

Experience:
Dental Management: 1 year (required)

Work Location: In person