Perinatal Support & Assessment Coordinator

Job Title: Perinatal Support & Assessment Coordinator

Salary: £28,000

Hours per week: 35 hours

Contract: Fixed Term until 31 March 2026 (extension subject to funding)

Location: Newham office based (with some hybrid working)

Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday.

About us

NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.

With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we ve supported millions of people on their unique journey into parenthood.

While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online.

NCT is committed to social justice and equity. We are dedicated to being an anti-racist charity and believe that inclusion is everyone's responsibility. Being there for every parent requires bold action to challenge inequalities. By creating inclusive spaces and services that are built on collaboration and trust, we welcome and celebrate diversity and strive to meet the needs of the pregnant women, new parents, families and communities that we serve.

As the world changes and new challenges are thrown up for parents, our charity must change too. Join us now and be part of this journey, and ensure that every parent feels connected, confident and safe.

About the role

This post will work as part of a community partnership programme, a small team providing accessible and bespoke perinatal care including, antenatal education, postnatal sessions, peer support, counselling and practical support to women from low-income migrant marginalised backgrounds. The role will provide non-judgmental, compassionate and trauma-informed care to women accessing the service and provide an initial assessment of needs and regular reviews. This role will coordinate inclusive and sensitive evaluation and data collection methods to evidence service impact and work collaboratively with stakeholders and researchers to enable women to participate in opportunities to share their maternity experience.

To be successful in this role you will have:

Experience of supporting or working with marginalised or vulnerable groups and understanding the barriers they face to accessing support and an awareness of ways in overcoming them

Knowledge and experience working or volunteering with women and birthing people during pregnancy and early years

Experience working within a relevant sector e.g., maternity, children s services, homelessness, women s services, mental health, supporting asylum and refugee families

Strong commitment to improve equity and equality in maternity care

Ability to handle challenging situations and behavior with a calm, flexible and confident approach to reach a positive resolution

Experience in evidencing impact, using inclusive approaches of evaluation and data collection

Able to work reflectively, developing an awareness of your own and others relational styles and responses, and any judgements, biases or assumptions that may impact upon your work.

What we offer

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity. We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.

Closing date for applications: Wednesday 16th April 23:59

Interviews: Friday 25th April 2025