Performance and Compliance Manager - Children Services - Asylum Seekers

Performance and Compliance Manager - Children Services - Asylum Seekers - Croydon Council

Salary: Grade 12 £48,531 - £50,574

Fixed Term (18months) until October 2026 -

36 hours per week

Job Purpose

The post holder provides operational leadership ensuring excellent performance and compliance in relation to grant funded schemes that support displaced people. Providing full oversight and performance management, utilizing systems and performance tools, ensuring a cycle of continuous improvement. The role will work with partners across the Council and its partners including Health, Education, Schools, Housing, Environmental Health, Public Health, VCFS organisations and others as required.

The Asylum Seekers and Displaced People team is a new service that has developed to support the needs of displaced people in Croydon. Working within the Future Croydon plan and its commitment to connect with residents and transforming services, the service coordinates the Council's cross cutting response to support for displaced people in Croydon who have arrived through Visa or Resettlement Schemes or are accommodated in Home Office (NASS) accommodation.

Displaced people arrive in Croydon through the Homes for Ukraine Scheme, Afghan Humanitarian Schemes, ARAP and ACRS which are funded routes and other legal routes such as family reunification and sponsored visas. People also arrive at Croydon who are seeking asylum. All those arriving have experienced war or persecution that has meant they have had to leave their home country and as such they have, and continue to experience trauma often affecting their physical and mental health and wellbeing To date Croydon has welcomed over 700 people through the Homes for Ukraine Programme, 40 People through the Afghan resettlement Schemes and is home to 1200 asylum seekers at any one time, who are living in Home Office accommodation.

About You

Operational knowledge of project management tools that enable smooth running and risk management of the HFU and other visa programmes.
A working knowledge of local government structures and governance requirements, such as decision making and reporting, procurement, legislation, and best practice.
A working knowledge of the differences in the schemes to support displaced people in the UK including Homes for Ukraine, asylum seekers and refugees.
Strong understanding of the principles of effective service planning that includes performance analysis and enables reporting of key performance indicators.
Ability to respond to changes in guidance, council priorities and changes in local need. Identify key changes and update council officers and partners highlighting risks and ensuring mitigating actions.
Strong analytical skills that will enable creative service planning to meet the needs of displaced people, sponsors and landlords that use the service.
Experience of leading a customer facing and focused business support team, which interacts with multiple partners.
Experience in developing and maintaining a high performing and motivated team to ensure outcomes for displaced people and their support systems within Croydon.
Use of systems and business processes to ensure compliance, audit, performance and data protection.

Benefits
You will be valued for your skills and expertise, supported by the team of experienced professionals, as well as the management at Croydon Council, one of the largest employers in the borough. We also offer:

Highly competitive compensation package

29-31 days (grade equivalent) annual leave in addition to Bank Holidays and option to purchase more

A pension scheme with an average employer contribution of 20%

Continuing Professional Development - genuine opportunities to grow, develop and specialise in your career

Management development programmes

Investment into your wellbeing

Access to Employee Discount scheme with a range of programmes (Cycle Benefit Scheme, GymFlex, Retail Discounts and more)

We promote flexible & hybrid working arrangements where possible to support a healthy work-life balance

To view the role profile, please click here

Closing date: 30th March 2025 at 23:59

Disclaimer

Croydon Council is an inclusive employer and welcomes applications from all sections of the community. We will be pleased to consider applications from candidates seeking flexible working arrangements. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.

Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The Successful candidate will be subject to an Enhanced DBS check which allows them to work with children.