Parts Advisor

Are you an experienced Parts Advisor looking for a change of industry or a step away from regular weekend work?

Our client based in Stoke is seeking a Parts Advisor to join them on a permanent full time basis 40 hours per week Monday to Friday 8.30am - 5.00pm.

Responsibilities

As Parts Advisor, you will be responsible for:-

• Supporting the parts team
• Answering incoming calls
• Responding to messages
• Taking parts orders over the telephone or over the trade counter
• Exploring customer needs to identify correct parts required
• Booking in parts delivery in to stores and onto stock system
• Making calls to existing and new customers to sell parts
• Sourcing parts from suppliers
• Processing job cards
• Arranging manufacturer returns
• Chasing customers for payment
• Maintaining H&S in the front counter area and in the yard
• Operating fork lift and all other parts department associated duties

Skills required

Working as part of a team, you will:-

• Provide exceptional customer service at all times
• Previous experience of working in a parts / or on a trade counter for at least 12 months is essential to be considered for this role
• Up-selling
• Clean driving licence is essential
• Availability to work 2 in 5 Saturday mornings as overtime is required.

Benefits

In return our client is offering a salary £26,000 - £27,000 plus opportunity to do paid overtime, 22 days paid holiday, plus statutory holidays, pension, DIS, Company Sick Pay Scheme, additional employee benefits, company uniform.

Please send your CV with details of your salary expectations to be considered for the position.

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