Optical Practice Manager - Urgent

This established optical group are looking for a branch manager to work within their highly successful group. Established nearly 100yrs this company have built their reputation on quality of service and patient loyalty.

Due to a highly successful period this is a great opportunity for a an optical manager to develop their career with one of the UK's most prestigious groups.

Main Responsibilities

To ensure practice efficiency and compliance with organisational procedures

To ensure total customer satisfaction with products and services

To be an effective leader, motivating, supporting, training and developing staff

To realise the full potential of the practice with regard to patient numbers and sales targets

To achieve maximum profitability

To be responsible for quality control in all areas

To manage stock control

To maintain exceptional standards of cleanliness and presentation throughout the practice

To be responsible for health and safety standards across the practice

Working with the Marketing Dept. to maximise marketing effectiveness at a local level

To drive cost efficiencies

Dispensing spectacles to prescriptions

To ensure that the sale and supply of spectacles and Contact Lenses only takes place under the supervision of a registered optician for children under the age of 16 years and those who are registered sight impaired (partially sighted) or severely sight impaired (blind)

Personal Specification - Skills, Knowledge and Experience

Previous management experience would be desirable, or a proven track record of developing and supporting staff

Strong background in customer service

Experience of driving business performance such as sales, customer satisfaction and cost efficiencies

Strong leader, able to motivate and engage with staff at all levels

Excellent verbal and written communication skills

Ability to put the customer first and act in a professional manner in all situations, able to act with tact and discretion

Positive and outgoing

Flexibility - able to be flexible on days worked and provide cover to other practices

Well-presented and professional

Attention to detail

Job Types: Full-time, Permanent

Pay: £24,408.00-£28,000.00 per year

Additional pay:
Bonus scheme
Benefits:
Company events
Company pension
Employee discount
Private dental insurance
Private medical insurance
Sick pay
Store discount
Schedule:
8 hour shift
Day shift
Monday to Friday
Weekend availability

Ability to commute/relocate:
Fakenham: reliably commute or plan to relocate before starting work (required)

Experience:
Optical Supervisory: 1 year (required)

Work Location: In person

Reference ID: HCP2022