Operations Manager

Aid Box Community (ABC) is a Bristol charity that provides hope, love and a sense of belonging to people seeking asylum in Bristol. The charity was started 8 years ago on the Refugee camps in France by a local mum and has grown and evolved to support over 5000 people a year through our Free Shop and Welcome Hub, Activity Groups and Trips and Connections Befriending program. We have 336 volunteers and a fantastic, small team and we are looking for a part time Operations Manager.

The job is for 5 days a week, based at the new ABC Hub, St Andrews area, Bristol.

We are a small team, and you may be asked to do something outside of your Job Description and help support other members of the Aid Box team. You will also be someone willing to help promote the charity with talks and presentations to potential funders.

Our Vision, Mission & Values:

Our vision is that the rights of refugees and those seeking asylum are respected so that they have the opportunity to achieve financial and emotional independence.

Our mission is to provide a warm welcome to people seeking asylum in Bristol and to offer the support they need to access living essentials, emotional support, recreation, shelter, community, legal advice, health care and employment.

Our Values are to welcome all displaced people regardless of their faith, race, ethnicity, culture, age, disability, gender and sexuality. Treat everyone with respect, compassion and love and seek to offer hope, advocacy and a space to belong.

Purpose of the Role:

Your work will be changing the lives of the most vulnerable people in our society and has a direct impact on the people we work with giving a huge level of job satisfaction. The nature of the work means that we are always ready to respond to a crisis, meaning that no two days are the same. We are a small team of dedicated staff, working closely together in a supportive environment.

The role of the Operations Manager at Aid Box Community (ABC) is designed to lead and inspire the operations team to ensure the charity delivers impactful services to refugees and asylum seekers in Bristol. The responsibilities include operational efficiency, staff management, compliance with regulations, and maintaining the safety and wellbeing of those served by the charity.

You will be part of the leadership team to assist in the strategic planning and its implementation including HR, GDPR, safeguarding, health and safety, lived experience leadership and staff welfare as well as overseeing the daily running of the ABC hub and activity services.

You will report to the Director and at times directly to the board of trustees.

You will join the Designated Safeguarding team and will have responsibility for safeguarding duties. DSL training will be given.

For full details of the role please read the Job Description and Specification.

Safeguarding Statement:

ABC is committed to safeguarding and promoting the welfare of its service users and vulnerable adults and expects all staff and volunteers to share this commitment.

ABC operates Safeguarding Policies for the purpose of protecting Young People and Vulnerable Adults. You will be required to undergo an Enhanced Disclosure and Barring Service DBS checks.

Statement on Equality, Diversity and Inclusion:

ABC aims to be anti-discriminatory organisation committed to the promotion of equality and diversity and, in line with the Equality Act 2010. We particularly welcome applications from underrepresented groups and those with lived experience.

Registered Charity Number

Application process

Apply via the Charity Jobs Website.

Closing date for applications: 25th February 2025

Interview dates will be as follows so please ensure you keep these dates free:

First round Tues 4th or Weds 5th March 2025

Second round Tues 11th March 2025 (9am-1pm)

To discuss the position please email the Founder and Director Imogen McIntosh.

To apply for the position please go the Charity Jobs Website. Please send your CV and a one page covering letter.

Please note that we may close the advert earlier if a suitable person is found before the deadline.