Observability Manager

Role: Observability Manager

Skills: Observability Management, Automation, AWS/GCP and CI/CD pipelines

Location: Madrid Spain (Hybrid)

Type: Permanent

Salary: 50-60K euros gross per year ( Negotiable)

Lead Observability Vision: Develop and implement the company's observability strategy, aligning it with both IT operational goals and broader business objectives.

Cross-functional Collaboration: Work closely with IT, DevOps, and business stakeholders to ensure observability initiatives support the company's strategic goals and operational efficiency.

Senior Leadership: Lead and mentor a team of observability engineers and specialists responsible for configuration, deployment, and optimization of observability tools and processes.

Drive Performance Optimization: Collaborate with IT and SRE teams to identify and resolve performance bottlenecks, optimize system performance, and enhance the customer experience using Dynatrace insights.

Innovate and Automate: Integrate observability into automated processes, including CI/CD pipelines, to ensure proactive monitoring and faster incident detection and resolution.

Reporting and Insights: Provide stakeholders regular reports on system performance, observability metrics, and actionable insights, making data-driven recommendations for improvement.

Incident Management: Oversee major performance-related incidents, ensuring quick resolution and post-incident analysis to prevent recurrence.

What We Expect From You:

Educational Background: Bachelor's Degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).

Experience: 7+ years of experience in IT Operations, Performance Engineering, or Site Reliability Engineering, with at least 3+ years of hands-on experience with Dynatrace.

Leadership Skills: Proven track record of leading teams and developing a vision for observability in alignment with business and operational goals.

Technical Expertise: Strong knowledge of cloud platforms (AWS, Azure, GCP), containerized environments (Kubernetes, Docker), and observability tools like Prometheus, Grafana, Splunk, or similar.

Automation Experience: Familiarity with CI/CD pipelines, infrastructure-as-code, and automation tools to streamline monitoring and incident management processes.

Communication: Excellent communication skills, with the ability to translate technical insights into business outcomes and collaborate effectively across departments.

Problem-solving Ability: Strong analytical skills and a proactive approach to identifying and solving performance issues.

Preferred Qualifications:

Dynatrace Certification and experience with AIOps, automated incident response, or machine learning-driven performance monitoring.

Familiarity with ITIL frameworks and incident/problem management processes.

Experience aligning observability metrics with business KPIs and data-driven decision-making.

How You Will Work :

You will lead an observability team, ensuring alignment between their day-to-day tasks and the strategic vision for observability. You'll mentor and guide them to drive continuous improvement.

Collaboration: You'll collaborate extensively across teams-working with IT, DevOps, and business stakeholders-to ensure observability efforts contribute to both technical efficiency and business success.

Vision and Strategy: You will work at a high level, creating the vision for observability, ensuring it aligns with business needs, and overseeing the execution of this strategy with your team.

Communication: You'll act as a bridge between technical teams and business leadership, ensuring observability data and insights drive informed decision-making and performance optimization.

Continuous Improvement: You will foster an environment of continuous learning and improvement, staying ahead of industry trends, and incorporating best practices into the company's observability framework.