Non Emergency Call Handler- Ambulance Service

Non Emergency Call Handler - Ambulance Service

£12.08ph (unsociable hours pay up to £22.10)

temporary role - starting ASAP until end of September

We are currently seeking experienced customer service individuals, to join the Ambulance Service as a Booking Coordinator.

As a booking coordinator, you would be responsible for the planning of transport for future dates, and to ensure all patients who require transport get home as quickly as possible.

Duties include but are not limited to:

• Planning of transport for future dates
• Responsibility for the control of ambulance services resources, including re-arranging schedules when necessary, organising volunteer car service drivers for the current day
• Liaises between hospital staff, communication centres, transport offices and ambulance crews to ensure patients are converted in an effective and efficient manner
• Entering transport requests into the computer system

The ideal candidate:

• Good customer service skills
• Able to prioritise a workload
• Great communication
• Ability to work individually and within a team

Apply now for immediate consideration!

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.