Night Security Concierge

About The Role

Do you have a passion for working with people and the ability to empathise with others?

We are hiring for two Night Concierge vacancies, to help support two of our services based in Euston and Tower Hamlets:

Euston (5 mins from Euston Station) -
35 hours per week / Part time
A 49 bed Supported Accommodation hostel that provides person centred support to clients with a history of homelessness and complex needs.

Tower Hamlets (5 mins from Westferry DLR Station) -
37.5 hrs per week / Fulltime
A Temporary Accommodation that provides support to clients who are experiencing homelessness and offers a base for assessment and linking in with other support services.

Working as a Night Concierge, you will:

• Provide a first point of contact and safeguarding to clients at night.
• You may be required to work alone at times being responsible for dealing with emergencies, undertaking regular health and safety checks on patrols and through monitoring the CCTV system.
• Report incidents or maintenance issues and communicate any concerns or events to the rest of the team.

As this is a waking night-cover role, the post-holder will be required to work on a pre-arranged shift pattern.

About you

This is a great role to learn about working in the charity sector, many of our specialist workers and managers developed a career after starting in Night Concierge roles.

You don t need extensive experience; but some experience of working or volunteering in a similar environment and an understanding of the issues that affect vulnerable adults with mental health support needs will be beneficial.

• If you think you could interact with clients in a positive and friendly manner throughout the night and be passionate about working in a service that supports vulnerable adults, we encourage you to apply!
• You should have good communication and basic IT skills with the ability to keep records and follow procedures.
• The ability to stay alert and awake during your shift and act with integrity, using your initiative to remain calm to identify the appropriate action to take in various situations.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the document tab on the advert page on our website.

To find out more and apply please go to the St Mungo s careers page on our website.

Closing date: 10 am on Monday 6th January 2025

Interview and assessments on: 15th - 16th January 2025

About Us

Our purpose is to end homelessness and rebuild lives. It drives everything that we do. For the past 55 years, we have been on the ground every day and every night, supporting people to recover from homelessness and advocating for change. We support around 28,000 people each year and our work means that more than 2,700 people have somewhere safe to stay each night.