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Night Guest Operations Supervisor
Posted 3 hours 57 minutes ago by Hilton Hotels
WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE- No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
Annual Salary ranging from £27,000 to 28,000.
A WORLD OF REWARDS
- Travel and food discounts: - discounted hotel nights plus 50% off F&B (subject to individual outlets)
- Team Member Referral Program
- Free Car Park
- Discounted bus fares to and from the city centre, £1.50 each way
- Holiday: 28 days including bank holidays (increasing yearly)
- Pension scheme
- Discounted meals on duty
- Discounted dental and health cover
- High street discounts: with Perks at Work
- Free uniforms and laundry services available, depending on the role
- Grow your career: access to a network of 6500+ hotels across 100+ countries (subject to local right to work rules)
- Personal Development: programmes designed to support your career and achieve your goals
A Night Guest Operations Supervisor is responsible for ensuring efficient operations of Food and Beverage outlets and the Front Desk to deliver an excellent Guest and Member experience while monitoring team member standards.
What will I be doing?
As a Night Guest Operations Supervisor, you are responsible for ensuring efficient operations of Food and Beverage outlets and the Front Desk to deliver an excellent Guest and Member experience. A Night Guest Operations Supervisor will also be required to monitor the appearance and standards of team members. Specifically, you will be responsible for performing the following tasks to the highest standards:
What are we looking for?
A Night Guest Operations Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
EVERY JOB MAKES THE STAY.
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay.
Find out more about all our brands and hotels - Hilton Brands Global Hospitality Company
Hilton Hotels
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