Monitoring and Operations Officer

Are you a collaborative and organised self starter with excellent attention to detail? Are you interested in supporting refugees and want to help a growing frontline charity to monitor, quantify and communicate our impact to funders and supporters? Do you have experience in administration and data, and enjoy improving systems and processes?

If so, this central role in our charity might be for you!

Reporting to the Director, AFRIL's Monitoring and Operations Officer delivers the central administrative functions of the charity including office administration, equipment and grants/contracts administration, financial record keeping, and drafting communications for a variety of audiences. You will work closely with the Director and Project Leads to deliver and enhance our monitoring and evaluation systems and organise our annual public fundraising campaign. You will supervise office volunteers. We are a friendly team and there is significant scope for growth in this role.

AFRIL is a growing, dynamic charity working with asylum seekers, vulnerable migrants, and refugee families in south east London. We support our clients to lift themselves out of poverty and rebuild their lives in the heart of our community. We provide both crisis support to meet immediate need, and longer-term, flexible programmes to tackle the underlying problems. We engage in policy and legal interventions to influence positive change. Our work is grounded in the values of professionalism, inclusivity, and solidarity, and our approach to service delivery is one of co-production and empowerment. We are 15 staff (7 full time equivalent) and over 80 volunteers.

AFRIL delivers the following core services in the London Boroughs of Lewisham, Greenwich and Southwark:

• Casework and Advocacy Service: providing AQS accredited advice, complex casework and legal interventions in housing and homelessness, asylum support, community care, benefits and related matters. We have an immigration project in partnership with Southwark Law Centre.

• AFRIL Food Bank: food vouchers, parcels and essentials to people with no recourse to public funds.

• Allotment of Refuge: wellbeing support through food growing and climate resilience.

• Rainbow Club Supplementary School: improving educational attainment through weekly supplementary education in English and Maths, arts, music and sports activities to primary age refugee and migrant children.

AFRIL is an equal opportunities employer. We are a diverse staff team and particularly encourage applications from BAME candidates, LGBTQ+ candidates and those with lived experience of asylum/irregular migration. We welcome applications from candidates of all ages and are committed to supporting qualified people to re-enter the workplace after periods of unemployment for example because of homemaking, redundancy, mental health or previous immigration restrictions. Our office is on the first floor of a community centre. We are committed to making reasonable adjustments to support our staff to flourish.

Shortlisted candidates will be invited to interview on 4th March 2025.