Membership Marketing Officer

£44,636 per annum (rising to £46,020 in April 2025)

Full time, 35 hours per week

Fixed term maternity cover for 15 months

London based contract with the option of hybrid working in the office and from home

We are looking for an experienced marketer to drive our member recruitment and retention initiatives, helping us expand our membership and build a thriving physiotherapy community.

As part of the Membership Marketing team, you will execute multi-channel marketing activities targeted at various audiences, leveraging insights and data to inform your approach. This role requires a proactive and detail-oriented individual who thrives in a collaborative environment and can balance multiple projects effectively. You ll have experience planning and implementing recruitment and retention activities through email, direct mail and social media.

In this role, you will be responsible for creating and delivering compelling campaigns that attract new members and enhance engagement with existing ones. You will work closely with colleagues across different teams, ensuring marketing efforts align with the broader membership strategy.

Additionally, you will play a vital role in member communications, developing engaging content and messaging tailored to different audience segments. Your ability to create clear, persuasive, and effective marketing materials will be crucial in fostering strong member relationships and reinforcing the value of membership.

For an informal discussion about the role, please contact Hannah Smith at Head Office.

Why work for the Chartered Society of Physiotherapy?

The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.

At the CSP our goal is to create a culture which is characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA and reflect the expectations we have of ourselves and others. They guide what we do and how we do it to have the greatest impact for our members. Please visit the website for further information.

We offer an excellent benefits package, including 27 days of annual leave, plus a Christmas office closure. We offer a competitive pension scheme (12% employer), life assurance at four times the annual salary, and extensive health and well-being support, including occupational health services, a 24/7 employee assistance program, and up to eight free counseling sessions per year. Additional benefits include enhanced family leave, company sick pay from day one, and financial support options such as season ticket loans and a cycle-to-work scheme. Employees also receive eye care support, flu vaccination vouchers, and access to CSP Plus discounts on a range of products and services.

The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees can decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from.

To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).

To apply for the role please click on the Apply online tab below and complete the online application form. CVs will not be accepted.

Closing date: 10am, 6 March 2025.

Interview date: 20 March 2025.

If you require any adjustments during the application stage, please email the Human Resources team at Head Office.

The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please visit the website.

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