Marketing Operations Manager

We are Jumar; we are award-winning digital specialists, delivering global IT projects. Our mission is to empower businesses through innovative technology that drives growth and enhances operational efficiency. Our teams of technology experts work with organisations to help them realise their digital goals, by providing project outcomes, teams and skills to complement their existing IT capability.

For over two decades, we have constantly adapted to the evolving digital landscape to offer a wide array of IT services across both public and private sectors. The services we offer include Cloud and Intelligent Automation, Legacy Modernisation, Software Engineering, Strategy and Consulting as well as Role Augmentation and Recruitment services.
Collaboration sits at the heart of our approach; we unite people from diverse backgrounds and empower them to deliver innovative solutions with our clients.

Recently backed by a global private equity firm, we are on an exciting growth trajectory, aiming to further secure our reputation as a leading technology consultancy globally. This is truly an exciting time to join us on our journey.

We are seeking a Marketing Operations Manager to help scale our marketing execution and take ownership of our marketing automation and data-driven strategy. This is a great opportunity to help build operational excellence in our marketing organisation. This role can be completed in a hybrid way, spending 2 days a week in our Solihull, or Dudley offices.

Key Responsibilities

• Marketing Execution, Automation & Reporting: Optimise marketing processes, technology, and data to drive efficiency, scalability, and performance across all marketing channels. Ensure seamless CRM integration to align sales and marketing data.
• Marketing Technology & Automation: Manage marketing automation platforms, CRM systems, RevOps tools, and analytics tools to optimise lead scoring and life cycle tracking ensuring seamless marketing-to-sales alignment and pipeline acceleration.
• Data Driven Performance Management: Oversee Real Time tracking, reporting, and analytics of campaign performance and key marketing KPIs. Leverage data insights to refine strategies and influence strategic decision making.
• Process & Workflow Optimisation: Develop and document scalable marketing processes, including campaign execution, approvals, and budgeting, to improve speed and efficiency.
• Lead Management & CRM Optimisation: Ensure seamless lead flow by managing and optimising lead scoring models, nurturing strategies, and maintaining CRM data hygiene.
• Compliance & Data Governance: Serve as a guardian of data privacy and compliance, ensuring full adherence GDPR, CCPA, and other regulatory requirements while embedding best practices in data security and governance.
• Cross-functional influence & stakeholder alignment: Act as a strategic partner and trusted advisor across marketing, sales, digital and content teams. Foster a culture of collaboration,

Skills & Experience

• Extensive experience in a marketing operations role, managing structure, automation, and reporting ideally in a high-growth, fast-paced B2B technology environment.
• A proven track record of leading and scaling marketing operations and automation programs with significant business impact.
• A data-driven mindset with strong analytical capabilities-translating complex metrics into actionable insights and business strategies.
• Resilient, results-oriented, and relentless in driving operational excellence, capable of navigating ambiguity, overcoming obstacles, and delivering under pressure.

Benefits:

• 25 days annual leave (plus bank holidays)
• An additional day of paid leave for your Birthday (or Christmas eve)
• Matched Employer Contributed Pension (4%)
• Life Assurance (3x)
• Access to an Employee Assistance Programme
• Private Medical Insurance through our partner Aviva.
• Cycle to Work Scheme
• Corporate Eyecare vouchers
• Access to independent Financial Advisor
• 2 x Social Value days per year to give back to local communities.