Managed File Transfer (MFT) Support Engineer

Essential Experience

• Experience of Managed File Transfer products (Connect:Direct, Sterling B2B integrator, Sterling File Gateway, etc)
• Hands on experience of transmissions protocols (sFTP, C:D, AS2, FTPS etc)
• Good understanding of the Secure plus protocols (TLS/SSL etc)
• Networking and security experience of cryptography applications and data security
• Hands on administration experience of Windows and Unix, operating systems
• Windows/Unix Scripting experience and XML coding
• Unix/Windows Connect Direct support experience
• Willing to work in 24*7 Production Support model

Additional Beneficial Experience

• ITIL foundation and/or expert certification
• Project management/delivery background
• IT Transformation

Additional Key skills

• Enterprise focus - building solutions with an emphasis on sustainability, supportability, stability and robustness including disaster recovery features
• Working in virtual teams distributed globally
• Working with disparate and demanding client groups