Lifeguard / Leisure Assistant - Fulwood, Preston

Lifeguard / Leisure Assistant - Fulwood, Preston

Hours: Flexible, including evenings and weekends

About the Role

We are seeking enthusiastic and customer-focused Leisure Attendants to join our dynamic team at Swim Central. As a Leisure Attendant, you will play a crucial role in ensuring that our leisure facilities are safe, clean, and welcoming for all guests. Your primary responsibilities will include supervising activities, providing excellent customer service, maintaining cleanliness, and ensuring the overall smooth operation of the facilities.

Key Responsibilities

• Customer Service: Provide a friendly and efficient service to all visitors, answering queries, providing information about facilities and services, and ensuring a positive experience.
• Facility Supervision: Monitor the use of the leisure facilities which including a swimming pools, ensuring and the safety and well-being of all users.
• Health and Safety: Enforce facility rules and regulations, conduct regular safety checks, and respond promptly to any incidents or emergencies, providing first aid when necessary.
• Cleaning and Maintenance: Maintain a high standard of cleanliness and hygiene throughout the facilities, including changing rooms, showers, and equipment. Report any maintenance issues promptly.
• Activity Support: Assist with the setup and organization of activities, classes, and events, ensuring that equipment is prepared and participants are guided appropriately.
• Team Collaboration: Work closely with other team members to ensure the efficient operation of the leisure centre, supporting each other as needed and contributing to a positive team environment.
• Administration: Carry out administrative tasks such as handling bookings, processing payments, and maintaining accurate records.

Qualifications and Skills

Essential:

• Previous experience in a customer service role
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Basic IT skills
• A positive attitude and a proactive approach to problem-solving
• A commitment to providing high-quality service
• First Aid certificate
• Experience in a leisure or sports facility
• Relevant Lifeguarding qualifications

Benefits

• Competitive salary
• Flexible working hours
• Opportunities for professional development and training
• Free or discounted access to leisure facilities
• Employee wellness programs
• Supportive and friendly working environment