Laptop Repair Technician

Job Description: L1 Support Engineer (On-Site)

Position: L1 Support Engineer - Laptop RepairLocation: InvernessContract Type: Temporary, Project-basedEstimated Duration: One MonthVolume of Work: 589 laptops to be checked and repaired

Rate: £120 per day via umbrella (Inside IR35)

Job Overview:

Our client are seeking a Level 1 (L1) Support Engineer to provide on-site hardware repair and maintenance in Inverness. The role primarily involves inspecting and repairing loose hinges on EliteBook 830/840 G7 and G8 models. You will work under the guidance of a site contact to check all affected laptops, some stored and others in use, and perform necessary hinge tightening where required.

Responsibilities:

• Inspect and repair EliteBook 830/840 G7 and G8 laptop hinges on-site.
• Tighten loose hinges by removing and reassembling the display assembly, bezel, and hinge cover.
• Maintain accurate records of laptops checked and repaired.
• Collaborate with on-site contacts for guidance and logistics.
• Handle laptops stored in various locations across the site and in situ.
• Ensure compliance with safety and repair standards.

Skills and Qualifications:

• Technical Knowledge: Experience with laptop repair, specifically with EliteBook models or similar devices.
• Problem Solving: Ability to identify and resolve hardware issues related to laptop hinges.
• Manual Dexterity: Proficiency in handling delicate hardware components.
• Attention to Detail: Careful disassembly and reassembly of laptops.
• Communication: Ability to provide updates and feedback to site contacts and technicians.

Additional Information:

• Estimated volume of laptops: 589 units.
• Work Scope: Repair involves tightening 3 screws on each hinge, requiring the removal of the display assembly, bezel, and hinge cover.
• Previous Experience: Similar hinge issues have been observed at other customer sites but not on this scale.

If you have the relevant laptop repair experience and are capable of working on-site to handle high-volume hardware repair tasks, we encourage you to apply.