Junior IT Service Manager (Incident Identification and Assessment) - Oslo

Junior IT Service Manager (Incident Identification and Assessment) - Oslo - English or Norwegian speaking

One of our Blue Chip Clients is urgently looking for a Junior IT Service Manager (Incident Identification and Assessment) with 1-2 years of Experience.

Please find some details below:

Quickly identify and assess incidents, whether they are related to safety, security, or operational disruptions.

Determine the severity and impact of the incident on restaurant operations.

Incident Response Coordination:

Coordinate immediate response actions to mitigate the impact of the incident.

Ensure that all necessary resources (personnel, equipment, etc.) are mobilized effectively.

Communication and Reporting:

Maintain clear and effective communication with staff, management, and possibly customers during an incident.

Document and report incidents accurately, including details of the response and resolution.

Safety and Compliance:

Ensure that all incident handling procedures comply with local regulations and corporate policies.

Promote a culture of safety and preparedness among staff.

Training and Preparedness:

Conduct regular training sessions for staff on incident handling and emergency procedures.

Develop and update incident response plans and protocols.

Post-Incident Analysis:

Analyze incidents after resolution to identify root causes and areas for improvement.

Implement changes to prevent future occurrences and improve overall incident management processes.

Skills and Qualifications:

Effective Communication: Clear and concise communication skills for interacting with various stakeholders.

Problem-Solving: Quick thinking and problem-solving abilities to address incidents efficiently.

Attention to Detail: Meticulous documentation and reporting skills.

Knowledge of Regulations: Understanding of local safety and compliance regulations.

Please send CV for full details and immediate interviews. We are a preferred supplier to the client.