IT Technician

We are recruiting for IT Technicians for a leading IT servicer provider based in Hatfield.

Ideally you will have current SC Clearance, if not you must be eligible to obtain it.

Our client supports companies on their journey to digital transformation. They deliver digital technology to some of the world's greatest organisations. They deliver full life cycle maintenance services and on-site technical expertise covering a wide array of technology from workplace to network infrastructure and everything in between. They put productivity, operational efficiency, customer excellence and quality at the heart of everything they do. Their technology enabled mobilised teams provide high quality, scalable expertise, and support across a wide range of customers the UK.

They are a company where people matter. They are diverse, flexible, and open.

• We are looking to recruit a Technical Operative 1 in the Configuration dept for our growing team that will provide effective and efficient support to our clients.
• They will be required to provide basic to intermediate level IT configuration services and will need to be competent at component level whilst being self-sufficient to manage their workload within timely parameters.
• Typically, a Technical Operative 1 will provide software installations and configuration in an existing IT infrastructure or pre-designed project and will be familiar with current Microsoft desktop Operating Systems.
• Bespoke System work. In house systems (Training Given)
• Building (Software) various systems using detailed scripts- training provided on Scripts and much be followed as a breach can result in escalation.
• Effective Up Line Reporting - This is where the candidate needs to have strong and effective communication skills, has the ability to communicate with varying levels of stakeholders
• Data input. - 25-50% of this role is data input, all on spreadsheets so input is manual, attention to detail is key here
• Consolidating consignments for distribution.
• Each workers has their own assignments but they need to be aware of how their assignment contributes to the entire order and work effectively, again communication is key here because if they are running either behind or ahead of schedule the worker need to communicate this with Supervisors/TLs to decide on appropriate actions
  

Pallet Movement/Work Planning

Ability to work to driven targets and SLA and time management skills.

Boxing and Unboxing IT equipment

Skills

• Good written and verbal communication skills.
• IT background
• Data input experience is essential
• Flexibility to react to demand on short notice.
• Proactive whilst being a team player
• Ability to work to driven targets and SLA and time management skills.
• Knowledge of IT componentry.
• Accuracy and attention to detail.

This is an umbrella contract, the role is Inside IR35