IT Support Engineer

IT Support Field Engineer | Hardware, Software, Windows, HP, Dell, Microsoft, Installation, Break/fix | SC Clearance:

Must have Active SC Clearance to be considered for this position at this time

The role:

• We are currently working with a a leading global technology consultancy who are embarking on an exciting Defence project in 2025. They are looking for 15 IT Engineers to work across various sites in the UK, focusing on Hardware and Software support.

Key Information:

• Duration: 3 months initially - very highly likely extensions.
• Pay: £18.51 per hour Inside IR35 (Umbrella)
• Location: On site in one of 11 different locations:
• London, High Wycombe, Portsmouth, Bristol, Yeovil, Plymouth, Wolverhampton, Carterton, Lisburn, Tidworth, Lincoln - which ever one is closest for you!
• Start Date: Feb/March 2025 ideally

The Key Requirements:

• Full clean drivers license.
• 1st and 2nd line IT Support experience - Desktop Support, Field Engineering, Installation, 2nd Line, Hardware roles etc
• 2+ years experience in a field service or workshop environment.
• HP and Dell accreditation's
• Experience troubleshooting and fixing hardware and some software faults within Dell, HP, Windows/Microsoft environment.
• Hardware Installation.
• SC Clearance is essential

Responsibilities:

• Respond to all Incidents and requests as required.
• Diagnose and Fix hardware faults and basic software faults.
• Adhere to agreed SLAs and KPIs.
• Meet and exceed customer needs and expectations.
• Accurate use of ticketing system
• Collaboration and teamwork within the IT team to provide the best possible service.

If you have SC clearance and meet the above requirements, we'd love to hear from you!

People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.