IT Support

IT Support - Worcestershire - Up to £35k

Your new role
I am currently looking for an IT Support professional who can help to build a robust internal IT process and strengthen my clients' cybersecurity and internal practices. They will be responsible for managing all IT hardware, the management of Microsoft Office accounts, liaising with third-party external IT support and all other IT stakeholders, as well as establishing new Gmail accounts and resolving general IT queries.
The right candidate will have strong communication skills, with the ability to build a rapport with employees at all levels, as well as excellent prioritisation and attention to detail. This role will come with the potential to build an IT department and opportunities for career progression.
Your duties will include, but are not limited to:

Comfortably manage as second line support, handling escalations, technical queries and solving problems.

Establish secure firewalls across all sites.

Management and roll out of ISO 27001 system.

Creation and management of the Cyber policy

Liaising with external IT Support firms.

Keeping up to date and compliant with current IT legislation

Continually improve skills and knowledge in line with company objectives

Travel may be required to other sites, dependent on business needs.

What you'll need to succeed

Previous NetSuite experience (preferable)

Google G Suite (Gmail, Google Chat, Google Docs) experience (preferable but not essential as equivalent experience with Office 365 is considered)

Windows Desktop Operating Systems (Windows 10,11).

Android Mobile and Apple iOS operating system experience.

Comfortable working autonomously, able to act with intuition.

Ability to think outside the box to bring fresh ideas to the table

What you'll get in return
A salary of up to £35k
Good opportunities for progression and development.
Hybrid Working Pattern
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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