IT Engineer

IT Engineer or Systems Engineer
12 month contract
350 per day
Galway Hybrid - 1 week a month in office

VoIP, Linux knowledge

• Minimum 7 - 9 years voice/digital experience
• Strong leadership and organizational skills
• Excellent communication and presentation skills with strong problem solving and analytical skills
• Expertise with Agile (Scrum, Kanban) delivery and software design, development, test and operational automation
• Proven ability to work independently and professionally in high pressure/visibility situations within tight timeframes
• Understanding of enterprise-scale platform architecture to which includes considerations for high availability and business continuity.
• Familiar with data communication protocols such as Web, telephony, and other protocols: HTTP, SIP, TLS/SSL, TCP/IP, SNMP, LDAP, RDP, SDP
• Familiarity with Docker and container-based development and deployment practices
• Experience with CI/CD pipelines and utilizing uDeploy and/or Ansible
• Proficiency managing, configuring and tuning Linux operating systems
• Working knowledge of VoIP, SIP and data applications/networking
• Provision new services/technologies, providing cost effective telecommunications systems and technology options/solutions
• Examine customer needs to determine the best telecommunications equipment/service(s) and/or solution(s) to meet their needs
• Softphone software installs, configuration and troubleshooting
• System backups and reboots
• Documentation of process and procedures as assigned
• Ability to troubleshoot problems, perform dev unit testing/quality assurance, and support user acceptance testing to ensure successful project implementations.
• Provide the appropriate level of documentation and transition information for project efforts for application support and knowledge sharing as desired by methodology.
• Experience supporting 24/7, continuous availability production environments