Infrastructure Service Delivery Lead/Service Manager

Infrastructure Service Delivery Lead/Service Manager

We are currently looking for several profiles as Service Delivery for one of our most important clients.

What do we offer?

Freelance project.

Full time.

Long-term project.

English (C1), French (C1) is a plus but not mandatory

On site, Strasbourg, France.

Description:

Infrastructure Service Delivery with experience in Infrastructure projects and services to work in technology projects, in a dynamic environment that promotes the professional growth. This role focuses on delivery of high quality and reliable technology infrastructure services in line with business needs.

Requirements:

Service Delivery and Stakeholder Management.Availability to travel for short periods is required.

Ensure on-time, on-budget project delivery for the costumer business and lead execution of delivery of plan.

Ensure Infrastructure service performance meets agreed targets.

Ensure effective management of day to day service activities and risks.

Produce and monitor reports, ad-hoc stakeholder reports and review regulator reports associated with incidents.

Working with risk and control, ensuring operational and services risks are managed to closures accordingly.

Ensure effective vendor management, including the selection, onboarding, and evaluation of vendors

Ensure all vendor agreements are up-to-date and aligned with company objectives.