Individual Giving Manager

Scotland's Charity Air Ambulance has a great opportunity for an Individual Giving specialist to join a growing charity and make the newly created Individual Giving Manager role their own.

Job Title: Individual Giving Manager

Location: Perth Airport, Scone OR Aberdeen Airport, Dyce (Hybrid working available)

Working Hours: Full-time, 37.5 hours per week

Salary: £34,000 - £38,000

Contract: Permanent

Deadline: Monday 27 January 2025

Interviews: Wednesday 5 February 2025

Application pack: Please refer to the job application pack for more information about the role and how to apply.

About Scotland s Charity Air Ambulance

Scotland s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time.

People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters.

As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at speed.

The Role:

The Individual Giving Manager is a new role for SCAA, demonstrating our commitment to growth in the coming years. As this is a new role, the successful candidate will be able to make the role their own, determining success alongside the Head of Individual Giving and Engagement. You will help SCAA to achieve their ambitious goals and continue to provide a life-saving essential service across Scotland into the future through a programme of sustainable funding.

Key responsibilities will include:

• Managing and delivering the Individual Giving programme to drive supporter acquisition and increase retention across appeals, regular giving, lottery, mid-level giving and in memory fundraising.
• Working closely with colleagues and partners to formulate, deliver and monitor an effective Individual Giving strategy including new donor acquisition, donor retention programmes, development and promotion of individual giving products and propositions, including lottery and raffles, regular giving and development of a mid-value giving proposition.
• Leading on donor stewardship of our lottery programme, providing training in organisational messaging for the fundraisers and supporting reduction in attrition.
• Working closely with the Marketing and Communications team to develop and optimise campaigns and appeals.
• Working collaboratively with colleagues across the organisation to develop compelling propositions, showcasing the voices and stories of patients and supporters
• Leading on the annual budget process for Individual Giving, working with the Head of Individual Giving and Engagement and Director of Development and Engagement.
• Ensuring that all Individual Giving strategies, promotion and communications are compliant with GDPR and following good practice of the Chartered Institute of Fundraising.

About You:

• Experience of delivering successful Individual Giving programmes.
• Ability to deliver multi-channel integrated marketing campaigns in the Not-for-Profit sector.
• Demonstrable experience of working with a variety of channels including direct mail, face to face, email, social media and events.
• Ability to deliver briefs within agreed time frames and ensure these are communicated effectively.
• Excellent communication skills and ability to communicate effectively with Senior Leadership Team.
• Knowledge and experience of managing budgets and delivering financial results against agreed objectives, targets and timescales.
• Knowledge and understanding of Data Protection legislation.
• Knowledge and experience in working with a CRM database package.
• Excellent organisational skills

Benefits:

• Pension: 12% employer s & 5% employee s contribution (after 3 months service)
• Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday
• Death in Service benefit: 3 times annual salary
• Optional Private Medical Insurance plan
• Access to Blue Light Card
• Learning and Development opportunities

Application notes:

Please refer to the attached job pack below for application and interview details.

Closing date to apply: 12pm on Monday 27 January 2025