Income processing officer

About us

We re Breast Cancer Now, the research and support charity. We re the place to turn to for anything and everything to do with breast cancer. However you re experiencing breast cancer, we re here.

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

The income processing officer will take the lead in maintaining and optimising our fundraising income processes. This is a new role, which will be at the forefront of ensuring our income processes are efficient, comply with Gift Aid regulations, meet PCI compliance standards and contribute towards the best possible supporter experience.

The successful candidate will work collaboratively with teams across the charity, communicating with colleagues at all levels. They ll build relationships with internal and external colleagues, including managing the relationship with our Gift Aid volunteers.

The role is perfect for someone with a passion for process management, who ll thrive on ensuring that our income processes are running efficiently and compliantly.

About you

Our successful candidate will be a collaborative individual who enjoys building relationships with colleagues and external stakeholders, including volunteers.

Highly organised, proactive and calm under pressure, you ll be able to prioritise and manage multiple tasks and projects simultaneously to deliver agreed outcomes.

You ve excellent attention to detail and will be meticulous in monitoring processes to maintain compliance and ensure they re working optimally.

Ideally you ve a good working knowledge of HMRC s Gift Aid regulations and PCI compliance, or experience of working with regulations of a similar complexity, but full training will be provided for the right candidate.

If you re a collaborative, organised, proactive and detail-orientated individual with a passion for maintaining and developing processes, we d love to hear from you.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home. Occasional travel may also be required for the role.

When applying

We hope you choose to apply for this role. To support your application, you ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you ve any immediate questions please email the Recruitment Team

Our commitment to equity, diversity and inclusion

We re committed to promoting equity, valuing diversity and creating an inclusive environment for everyone who works for us, works with us, supports us and who we support.

Closing date: 9am on Monday 6 January 2025

Interview date: Tuesday 14 and Wednesday 15 January 2025