HR Policy & Complex Casework Lead

About the Role

This is an exciting and impactful role where you'll play a key part in shaping and maintaining our HR policies for our c.1200 colleagues during a critical period of our cultural transformation journey following the publication of the Independent Review of our culture in 2024. You will lead the continuous review and refresh of policies to ensure they remain relevant, accessible, and aligned with our organisational values, with a strong focus on equality, diversity, and inclusion.

Working closely with HR Business Partners and HR Advisers, you will provide oversight and support for complex HR casework, helping to manage challenging situations and improving colleagues' experience, particularly in accessing reasonable adjustments.

In this role, you will have the opportunity to engage and influence stakeholders at all levels, both internally and externally, to address key cultural challenges and contribute to creating a positive and inclusive workplace.

This is an ideal position for an HR professional who enjoys the dual focus of policy development and working in partnership with managers to ensure effective implementation of those policies. You will be empowered to drive initiatives independently while being accountable for delivering tangible outcomes. It's an exciting time to join the NMC, and particularly our People and Culture team, as we continue to make strides in creating an inclusive and supportive work environment

About You

We're looking for a proactive, skilled, and knowledgeable HR professional with a relevant CIPD qualification (or in progress) and a solid understanding of employment law and HR policies. You should be confident in translating legal and policy frameworks into practical, actionable changes based on feedback from employees and stakeholders.

Experience in working with trade unions and other employee voice channels will be key, as you'll be listening to feedback, ensuring that it is acted upon, and communicating changes effectively across the organisation. Strong interpersonal and influencing skills are essential to establish credibility at senior levels and to drive change within the organisation.

Above all, we're looking for someone who is passionate about improving the colleague experience at every stage of the employee lifecycle. If you're someone who thrives in a collaborative environment and enjoys making a real difference, we'd love to hear from you

Please note this recruitment is for 1 Fixed term contract 12 months