HR People Advisor

People Care Advisor - Sunbury - 6 month Contract - Hybrid 2 days on site
Role Synopsis:

People Care Advisors are the first point of contact for HR related matters; the team are policy and process experts, dedicated to delivering the best experience.
The purpose of this role is to provide guidance and support to colleagues related to People & Culture policies and processes. The role holder will also perform people and culture transactions and contribute to continuous improvement activities.

Key Accountabilities:

First point of contact for employees, line managers and people advisors. Supporting full employee life cycle query resolution via live channels eg chat and case management. Examples queries include:
o Life event queries (how to, when, where)
o Time and attendance queries (how to, what type, when)
o Reward, performance and compensation queries
o Coaching line managers through employee relations queries
o Providing exit guidance
o Follow defined problem and incident management processes, escalate where necessary
o Proactively seek advice on unclear processes and suggest solutions to problems
o Support new joiners, movers and leavers by providing enhanced care services
o Identify and execute continuous improvements opportunities
o Support knowledge creation and maintenance
o Support global change and implementation projects
o Support cyclical people and culture activities

Apply now for more information.