Home Energy Advisor - Green Doctor - Kent and Medway

Do you have good customer service skills? Come and join our client's Green Doctor team.

Want to help some of the most vulnerable people keep warm this winter and manage their energy bills? Come and join our client's Green Doctor team.

Home Energy Advisor - Green Doctor - Kent and Medway
Ref: KMSGD25
Location: Kent, Hybrid Working (On site at Gravesend Office/Remote working delivering home visits at a minimum of 3 days per week and outreach when required)
Contract: Fixed Term Contract - March 2026 (with possibility to extend further)
Salary: £25,500 per annum
Hours: 37.5 hours per wee

Summary of role: The charity's Green Doctors deliver home visits and telephone consultations across Kent and Medway. Consultations are a mix of advice, installation of small practical energy-saving measures such as low energy light bulbs and draft proofing and referring on to other health and wellbeing services. The organisation aims to promote healthy heating habits, reduce our clients' energy bills and save them money in a variety of ways that support those with low-income, high-energy costs, and energy inefficient homes.

You will be a practical, people-person with a passion for helping vulnerable people.

Experience in energy efficiency to provide tailored energy saving advice is desirable, and the ability to adapt your approach to suit our client's varied needs will be essential. Although we approach projects and their targets as a team, you must be comfortable regularly lone working and in managing your own workload.

A qualification as Domestic Energy Assessor (DEA), NVQ Level 3 (6049-03) Provide Energy Efficiency Services, or City and Guilds Energy Awareness (6281-01) is desirable, but relevant experience within the field or a willingness to take the qualification will be considered. (20 paid study hours).

A full clean driving license is required. This is an in-person role with regular travel to clients' homes. Any applicants should therefore be within reasonable travel distance of Maidstone, Gravesend, Medway and Thanet. You may be required to travel on organisational business to carry out your duties at other locations as may be required for the proper performance of your duties.

In return the organisation offers you:

• A competitive salary
• Generous holiday entitlement of 25 days per annum plus public holidays
• Health Cash Plan and 24-hour online access to a GP
• PERKS scheme - such as discounted gym membership and shopping discounts
• Employee Assistance Programme - including mental health helpline and face to face counselling
• Salary sacrifice schemes including cycle to work and pension contributions
• Family friendly policies to support work/life balance with time off in lieu for out of hours activities
• Business travel expenses

The Employer

The charity works with communities across the south of England to transform their lives and the places where they live. They have been at the forefront of social and environmental regeneration for over 25 years, and today they have a simple mission: to create better places, improve people's prospects, and promote greener living and working.

The organisation is passionate about creating a future where every neighbourhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. This vision drives the work that they do. Each year they deliver over 100 innovative projects, tackling the biggest issues facing communities and creating real and lasting, positive change.

Closing date for applications: 10th March 2025 at 5pm
Interview date: 24th - 25th March 2025
Start date: ASA

Interested?

Please click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions (you may need to scroll down).

Appointment to this role is subject to an enhanced records check through the Disclosure and Barring Service (DBS).

The charity is an equal opportunities employer and welcomes applications from all members of the community.

No agencies please.