Head of Programme Delivery and Operations

We are looking for a high-calibre candidate to take on the role of Head of Programme Delivery and Operations (South of England and West Midlands) for our centres in London and the South Coast, East of England, South West England and the West Midlands. You will line manage one Assistant Head of Programme Delivery and three Regional Operations Managers to ensure that centres are working effectively, that the high quality of programme delivery to young people is maintained across the cluster, and that targets are monitored and met. And of course, you will need to have a genuine passion and enthusiasm for working with young people and helping them achieve their ambitions.

Job Purpose

The main responsibility of the postholder is to ensure the effective and successful operation of IntoUniversity centres in South and East England and the West Midlands, so that young people s social, academic and pastoral needs are met and they can reach their full potential.

The role at a glance

Contract

This is a permanent role. This role can be either full-time or part-time (0.8 FTE) - responsibilities will be adjusted proportionally for part-time candidates.

Start date

May 2025 (or as otherwise agreed)

Working hours

Mon and Thurs: 09:30-18:00 Tues, Weds, Fri: 09:00-17:30

We are a delivery organisation providing frontline educational services for young people. We are an organisation with team members at different stages of their career, including many in their first roles: We are committed to nurturing talent and providing a developmental culture for all. Our team works in-person 4 days per week (or 3 days for a 0.8 FTE staff member) with 1 day working from home.

Location

The role would be based at one of the IntoUniversity centres in Bristol, Birmingham or London, with regular travel across the network and to our Head Office in London.

Salary

£47,800 Plus additional London contribution of £2,600 for London-based candidates.

Pro rata for part-time candidate

Annual leave

Full-time staff entitlement, pro-rated for part-time staff: 33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)

Staff benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round early finish Fridays at 4.30pm
• Summer working hours (finish at 1pm on Fridays for six weeks in the summer), pro-rated for staff joining after January in the same year
• Employee Assistance Programme including access to wellbeing and legal support
• Life Assurance scheme with Aviva including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS rewards, competitions and prizes across the year