Head of Fees and Credit Control

About the Role

Ivy Rock Partners is delighted to be working with a prestigious London-based university to recruit an Interim Head of Fees and Credit Control. This is a vital leadership role within the finance team, offering the opportunity to shape and oversee the university s fees and bursaries operations. You ll be responsible for ensuring the accuracy of student financial records, spearheading income collection strategies, and managing a dedicated team to deliver a first-class service. This interim position is ideal for a strategic thinker with a hands-on approach, someone who thrives in collaborative environments, and who is eager to drive improvements and embed robust processes.

Key Responsibilities

• Leadership: Manage and lead the Fees and Bursaries team, fostering a culture of excellence and collaboration.
• Data Integrity: Ensure the accuracy of student financial records, supporting statutory reporting and funding returns.
• Fee Strategy: Develop and implement tuition fee policies, collaborating with senior stakeholders to align with strategic objectives.
• Debt Management: Oversee the student debt collection process, ensuring timely income collection and maintaining strong relationships with external agencies.
• Stakeholder Collaboration: Work closely with ICT, Registry, and other departments to enhance systems and processes.
• Compliance & Governance: Ensure all procedures align with higher education regulations and best practices.
• Team Development: Support the professional growth of your team, ensuring they are equipped to adapt to evolving university needs.

About You

You will bring a proactive and forward-thinking approach to the role, coupled with the ability to lead through change. Key skills and attributes include:

• Proven experience managing multi-disciplinary teams within a finance or education setting.
• Strong understanding of student financial processes, fee-setting strategies, and record systems (higher education sector experience is advantageous).
• Excellent communication and stakeholder management skills. A track record of driving operational improvements and embedding change.
• Competency in IT systems, including Excel and student records platforms.

Why Join?

This is a unique opportunity to play a pivotal role in shaping the financial operations of a leading university. You ll work closely with senior leadership to ensure financial sustainability while delivering exceptional service to students and stakeholders.

Please get in touch with Megan Hunter for a confidential conversation about the role.