Group Sales Researcher - Arnos Vale, Bristol

Group Sales Researcher - Arnos Vale, Bristol

Job Type: Full Time

The Role of Group Sales Researcher

The Group Sales Researcher will be responsible for identifying and generating new business opportunities to increase sales and revenue. This role involves researching potential leads, reaching out to prospects, and nurturing relationships to convert them into qualified sales opportunities.

A varied role working across the group and adding value to the 9 hotels within Crest Hotels Group.

Job Overview:

You will build and maintain strong relationships with direct corporate clients, meeting and event markets, associations and groups. Covering an area of different sectors to raise awareness of Crest Hotels Group portfolio of hotels.

Working in partnership with the Director of Sales, General Managers and Sales Teams you will add value by:

• Conducting market research to identify potential leads and gather relevant information, utilize various channels such as emails, cold calls, and social media to reach out to prospects.
• Qualify leads by assessing their interest and readiness to purchase and maintain and update the customer relationship management (CRM) system with lead information and interactions.
• Collaborate with the sales team to ensure a smooth transition of qualified leads.
• Analyse lead generation metrics and adjust strategies to improve performance.
• Attend industry events and networking opportunities supporting the Director of Sales to generate new leads nationally.
• Creating and submitting corporate contracts and RFP's in line with agreed rates.
• Keeping track of volume on all accounts and reviewing weekly with the Director of Sales.
• Loading rates onto Rez Control / Creating Rate Codes to support new negotiated contracts.
• Support at expos and external shows to promote the group of hotels as and when required.

The role of Group Sales Researcher will report to the Director of Sales and is ideal for someone who has strong demonstratable experience in the sales market or Hospitality, experience of working across a group and locations is desirable.

Experience & Qualifications

• Hotel / leisure operator reservations experience.
• Sales experience.
• Proven lead generation experience.
• Familiarity with CRM software and lead generation tools is a plus.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Detail-oriented with a strong analytical mindset.
• Goal-oriented with a passion for generating leads and driving sales.
• Rez Control / PMS experience advantageous.

Benefits as a Group Sales Researcher:

• Discounted accommodation (£30 per room per night) in other hotels within crest the group
• 50% off Food & Beverage in other Hotels within the Crest group
• Uniform
• Meal on Duty
• Training in house
• Free parking on site
• Company events (BBQ / Christmas Party)
• Long service award
• Shining Star of the quarter recognition
• Refer a friend to work bonus