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Graduate Customer Service Executive
Posted 22 days 23 hours ago by HAYS
Are you a recent graduate in business or science, ready to kickstart a rewarding career in pharmaceuticals?
This opportunity is with a forward-thinking company dedicated to enhancing lives through innovative medicines. They're looking for a Customer Service Executive to join their Commercial team; an ideal entry-level role for someone keen to develop skills, make a difference, and grow within the industry.
This is an office-based position, working Monday to Friday alongside colleagues in the commercial and supply chain teams.
Why This Role Stands Out
This position places you at the core of a unique dispensing scheme, supporting doctors across the UK with access to essential rebates and services. You'll build practical experience in customer service, problem-solving, and commercial operations, key skills for a future in pharmaceuticals. It's an opportunity to contribute meaningfully while establishing a solid career foundation.
What you will be doing:
- Customer Engagement: Manage inbound and outbound calls with healthcare professionals, assisting with scheme navigation and resolving enquiries efficiently.
- Scheme Support: Onboard new practices, handle stock-related questions, and contribute to commercial campaigns.
- Attention to Detail: Maintain accurate customer records, address queries promptly, and ensure alignment with business goals.
- Collaboration: Work closely with colleagues in sales and supply chain to share insights and support product delivery.
What we are looking for:You hold a recent degree in business, pharmaceutical science, or a related field that has ignited your interest in pharmaceuticals. You're results-driven, with strong communication skills and a proactive mindset. Proficiency in Excel is required for data analysis and decision-making support.
What's On Offer
HAYS
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