Global IT Data Engineer Senior Manager

WHAT YOU'LL DO
Under the general supervision of local senior management and the Database Platform Engineering Director in the Cloud Platform Engineering Team, you will be supporting a combination of project and operational activities in conjunction with our Managed Service Provider for Database operations. A portion of your focus will be on assisting the team in the management of our ServiceNow ticket queue, which is made up primarily of Service Requests. Our goal is to maintain reasonable ticket SLAs while meeting the Team's project commitments.
YOU'RE GOOD AT
You are good at managing and operating Microsoft SQL Server database instances; optimizing configuration settings, performing database backups & restores, developing and running optimization tasks, composing automation scripts for repetitive tasks, etc. You have experience with the most recent releases of SQL Server including the related products of Integration Services, Reporting Services, and Analysis Services. You have excellent communication skills, work well in a team, and are dedicated to providing outstanding customer service.

• Able to work independently with minimal supervision
• Individually execute and deliver on day-to-day activities
• Perform research of viable technical and/or non-technical solutions
• Share knowledge with the Team
• Leverage internal networks in role and viewed by stakeholders as skilled specialist

YOU BRING (EXPERIENCE & QUALIFICATIONS)
You bring to us experience in managing SQL Server databases, T-SQL programming, knowledge of third form normalization design principals and indexing best practices. We would welcome experience in other Cloud Native Databases to help support RtB.

• Solid MS SQL Server DBA experience (SQL )
• Strong Database Design skills
• Expertise in SQL Statement Tuning
• Experience with native transactional Data Replication
• Experience in configuring Always-On Availability Groups (incl. Windows Clustering)
• Experience with deploying and managing Cloud Database Services (AWS/Azure preferred) like AWS DynamoDB, AWS RDS, Azure SQL, Azure Cosmos DB
• Experience with Cloud automation deployment (e.g., Terraform for SQL RDS)
• Good understanding of networking concepts in cloud (VPCs, Subnets, Security Groups, etc)
• Strong T-SQL Programming capabilities
• PowerShell and/ or Python scripting capabilities
• Familiarity with Datadog as a monitoring and analytics tool a plus
• Familiarity with MySQL and PostgreSQL a plus
• Maintain database security
• Maintain Server and DB Auditing
• Excellent troubleshooting and problem-solving abilities.

YOU'LL WORK WITH
You will collaborate with development teams and vendors to design, develop, implement, and operate database infrastructure to provide reliable and scalable database platforms that meet the service level agreements (SLA) of our customers.