Front Desk/Security Officer (Full-Time)

Full-time: 35 hours Monday - Sunday (2 days off per week)

Salary: £28,667 per annum inclusive of London Allowance

Contract type: Permanent

Workplace: Onsite at the Academy (remote working not available)

Start date: As soon as possible

Reference:

The Royal Academy of Music is one of the world's leading conservatoires. It prides itself on being stimulating, forward looking and a friendly environment with a diverse mix of students and staff from over 50 countries. Based in central London adjacent to Regent's Park, we have trained musicians to the highest professional standards since 1822 and we are firmly focused on developing tomorrow's musical leaders in disciplines including classical, jazz, composition and musical theatre.

We seek a Front Desk/Security Officer to be based in the Academy Reception. You will be working as part of the security team, providing a professional reception service in a busy environment, dealing with students and staff, plus a high volume of visitors including members of the public and VIPs. You will also be responsible for the security of the Academy's buildings and contents; using discretion, initiative and diplomacy to promote the welcoming atmosphere on which the Academy prides itself.

Previous experience in a similar role within the Higher Education or Arts Venue sector is essential. You should have experience of working in a customer service role with excellent communication skills and enjoy dealing with people at all levels. You should also have the ability to be flexible, tactful and assertive when appropriate. A good, local knowledge of central London is also important, in order to provide advice to students, staff and visitors who may need assistance.

More information and online application are available on

Completed applications must be received by 23.59 on Sunday 26 January 2025.

Interviews are expected to take place at the Academy week.

Commencing Monday 3 February 2025.

The Academy accepts applications from non-UK citizens who have the right to work in the UK. Please note that the Academy is unable to provide a certificate of sponsorship for this role, as this role does not meet the eligibility requirements for a skilled worker visa.

The Academy is committed to promoting the welfare and safeguarding of all students.

The Academy values diversity and welcomes your application.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, and candidates with disabilities because we would like to increase the representation of these groups in these roles. We want to do this because we know greater diversity will lead to greater results for students.