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Field Support Engineer

Posted 13 hours 34 minutes ago by Lynx Recruitment Ltd

£28,000 - £36,000 Annual
Permanent
Not Specified
Other
Northamptonshire, Northampton, United Kingdom, NN1 1
Job Description

Are you looking for a new role in Field Supporting Engineering that offers flexible hours, 2 annual bonuses and a dynamic team?

Please read the below description to join the team!

Working Hours: 8:30am - 5pm (flexible)

Location: Northampton

Salary: £28k - £36k

What you'll be doing as a Field Support Engineer:

  • Installing, maintaining, and troubleshooting IT communications equipment and conferencing systems.
  • Providing on-site technical support and ensuring seamless operation of IT and audio-visual systems.
  • Resolving network connectivity issues and conducting preventive hardware maintenance.
  • Collaborating with teams to tackle technical challenges and improve processes.

What We're Looking For:

  • Proven experience as an IT Field Support Engineer or a similar role.
  • Strong expertise in IT communications equipment, networking, VLAN and AV systems.
  • Hands-on experience with video conferencing systems, such as Microsoft Teams, Zoom, or similar platforms. Use of Amazon Chime is a plus, but not critical.
  • Excellent troubleshooting and diagnostic skills.
  • Ability to work independently and manage multiple tasks effectively.
  • A valid driver's license and willingness to travel across the UK.

Preferred Qualification:

  • Certifications such as CompTIA Network+, Cisco CCNA, or similar are a plus.
  • Familiarity with ITIL processes or other service management frameworks.

Benefits:

  • Holiday allowance
  • Pension scheme
  • Free snacks, tea and coffee
  • 2x annual bonuses
  • Company vehicle

If you think you would be a good fit for this Field Support Engineer role, please reach out to me by applying ASAP.

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