Field Engineer

Field Engineer

Vehicle + Fuel card included

We are seeking a proactive and skilled Field Engineer to join our clients team. In this role, you will provide on-site technical support, troubleshooting, and maintenance for a wide range of IT systems and equipment across the Surrey area. You will play a pivotal role in resolving technical issues, implementing solutions, and delivering exceptional service to our clients, ensuring their technology needs are met with professionalism and expertise.

Key Responsibilities:

• Technical Support:

  • Install, configure, and maintain hardware and software at client locations, including workstations, Servers, and networking equipment.
  • Diagnose and resolve on-site technical issues related to hardware, software, and network connectivity.
  • Provide proactive maintenance to optimize system performance and reliability.

• Client Engagement:

  • Build and maintain positive and professional relationships with clients, ensuring high levels of satisfaction and trust.
  • Deliver safeguarding training and awareness where applicable.

• Continuous Improvement:

  • Show initiative by completing additional online training relevant to the role.
  • Stay updated on industry trends and technologies to enhance service delivery.

Requirements:

• Full, clean UK driving licence (essential).
• Proven experience in a similar technical support role.
• Strong knowledge of IT infrastructure, systems, and equipment.
• Certifications:
  • AZ-900 (Microsoft Azure Fundamentals).
  • CompTIA A+.
  • Managing Google Workspace.
• Excellent troubleshooting and problem-solving skills.
• Ability to work independently and manage multiple tasks effectively.

Field Engineer

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation

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