Facilities & Support Services Co-ordinator

'Looking after what we've got' is the essence of what we do every day, so with a range of buildings to care for alongside busy visitor facilities, we're looking for a Facilities & Support Services Co-ordinator to keep Longshaw in tiptop condition and running smoothly for all the people who visit and love the place.

We're looking for someone to start as soon as possible.

We're currently undertaking our pay review process and it is likely that this salary will be increased from 1st April 2025.

What it's like to work here

Reporting to the Facilities & Support Services Manager, you'll join a team of 7, who work across the Peak District to look after our many buildings and visitor facilities. You'll be based at Longshaw, a wonderful place with spectacular views of the Peak District, ancient woodlands, parkland and heather moorland. With lots going on at all times, you can guarantee no day will be the same.

What you'll be doing

As the Facilities & Support Services Co-ordinator, you'll play a core part in making sure that Longshaw operates as it should, by running an efficient, effective and flexible facilities and business support service: your advice and experience will be sought after by others beyond the office team. You'll help the property team to meet their goals by keeping standards high. You'll co-ordinate maintenance and repairs (reactive, as well as planned and preventative), work with contractors, and champion best practice when it comes to compliance and business support.

You'll quickly get to know the Estate, as you'll access all areas to support day-to-day operations.

You'll sometimes find yourself working alone while at other times you'll be working alongside colleagues. You'll work closely with the Facilities Assistant to organise planned, preventative and reactive repairs, meet contractors and respond promptly to issues.

You'll work behind the scenes, doing essential tasks to make the Estate a special place for staff and visitors alike. We're looking for someone who takes pride in everything they do and, just like us, is committed to making a difference every day.

Who we're looking for

We'd love to hear from you if you're:

• flexible and customer focussed with an understanding of good customer service standards
• comfortable taking responsibility for facilities or office supervision
• an effective communicator in a range of mediums
• able to work as part of a team, but also on your own initiative
• well organised and adaptable with a flexible approach to issues and challenges
• happy to multi-task and manage your own priorities and workload

The package

The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places