Exchange/Collaboration Engineer

We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you.

CONTRACTOR MUST HOLD SC CLEARANCE CURRENTLY ACTIVE

Role Title: NSR Collaboration Engineer
Location: Barrow-in-Furness LA14 2SW/Hybrid, 3 days on-site 2 days at Home
Duration: 10/09/2025
Contract Inside Ir35

Role Description: Exchange/Collaboration Engineer
Your role

• Undertaking performance monitoring, tuning, fault diagnosis, incident, and request resolution.
• Support and manage scheduling of Project work tasks and liaise with Project Managers to achieve planned deliverables.
• Undertake Problem Management tasks.
• Able to coordinate incident, problem and requests queues, involving other team resources as required.
• Troubleshoot and support SOE to achieve client's SLA commitments.
• Collaborative Applications build and configuration as per LLD.
• Produce working documentation re Toolset or service configuration.
• Involvement in new IT Infrastructure projects.
• Expected to work a reasonable amount of overtime to cover outage slots.

Email System including:

• Microsoft Exchange 2010 and 2016.
• ClearSwift SMTP Secure Gateways.
• DeepSecure MailGuard.

Lync/Skype for Business, including:

• Microsoft Skype for Business Server 2015/2019
• Skype Federation.
• Ribbon SBC Gateways/Call Routing/PSTN.
• Phone handset management and configuration.

Enterprise'smart Device (ie Blackberry UEM, Android) System.Clearswift Secure Web Gateway (Web Proxy).