End User Computing Engineer

On behalf of DWP, we are looking for an End User Computing Engineer for a 6 Month Contract (Inside IR35) based Hybrid in Manchester, Leeds or Newcastle.

We are seeking an experienced End User Computing Engineer to join the team. You will be responsible for delivering high-quality, resilient services and building a user experience control center focused on performance.

As an End User Computing Engineer, your main responsibilities will be to:
. Deliver a digital workplace that enhances operational efficiency and user productivity.
. Provide high-quality IT services and support to end-users.
. Build and maintain a world-class performance-focused user experience control center.
. Exploit and enhance hybrid cloud services to improve flexibility and scalability.
. Protect and secure the services to ensure compliance and minimize risks.
. Troubleshoot and resolve technical issues in end-user computing services.

Essential:
. Substantial experience with Mobile Device Management (MDM), particularly Intune and Google Workspace.
. Proven hands-on experience in configuring, managing, and owning the technical capability of MDM solutions.
. Knowledge of troubleshooting and resolving technical issues in the MDM space.
. Understanding of performance benchmarking, fault detection, and fault resolution.
. Experience with SaaS service monitoring tools and controls for ensuring performance and reliability.
. Knowledge of cloud-based technologies and services, particularly hybrid cloud environments.
. SC Clearance is an essential requirement for this role, as a minimum you must be willing & eligible to undergo checks. Please note, due to the exceptional requirements of this position (short-term nature of this role and speed at which we require a postholder in situ) preference may be given to candidates who meet all of the essential criteria and hold active security clearance.

Please be aware that this role can only be worked within the UK and not Overseas.

Disability Confident

As a member of the Disability Confident Scheme, DWP guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

Armed Forces Covenant

DWP guarantees to interview veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates/military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".