Dynamics 365 Developer/ Analyst

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: London office based, with very flexible working from home arrangements in line with Crisis Hybrid Working Policy.

About the role

As a Dynamics 365 Developer/Analyst you will play a key role in shaping and improving Crisis digital systems, ensuring our services run smoothly and effectively. Working closely with teams across the organisation, you ll take ideas and user needs and turn them into meaningful, practical solutions.

In this role, you ll work to regular release cycles, helping to design, develop, and test system updates before they go live, ensuring everything is robust and reliable. Your work will directly support frontline staff, giving them the tools, they need to make a difference every day to end homelessness.

You will have the freedom to help shape the wider Dynamics 365 strategy, contributing to a variety of impactful projects. This includes developing and enhancing core systems such as the Asset Management System, Incident Management System, and the Crisis at Christmas system, which functions as a hotel management platform during our annual Crisis at Christmas event. You ll also play a role in transformational projects, such as the Supporter CRM replacement, ensuring our technology evolves to better support our mission.

You will have the freedom to help shape the wider Dynamics strategy inputting and further enhancing the Crisis at Christmas systems, as well as inputting into transformational projects such as the Supporter CRM replacement, which is also going to be a Dynamics build.

About you

To be successful in this role you will need to have excellent Dynamics 365 skills. Ideally certified as a Functional Consultant (sales and service) or with a demonstrable track record in implementing solutions in Dynamics, you ll be well versed in working with end users and translating their requirements into technical solutions. You ll have a passion for the Power Platform and have a broad understanding of how that relates to the wider Microsoft stack.

You ll be equally as comfortable in eliciting requirements and supporting end users as you are building technical solutions in the Power Platform.

You may have experience in, Dynamics Developer, Dynamics Consultant, Power Platform Consultant

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage.

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.

• Pension scheme with an employer contribution of 8.5%

• 28 days annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay.

• Flexible working around the core hours 10am-4pm

• Wellbeing Leave to be used flexibly.

• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 23 February 2025 at 23:55

Interview process: Competency-based interview + technical task assessing ability to deliver usable solutions.

Interviews will take place w/c 3 March 2025

Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W, SC040094