Dutch Customer Support Automotive Industry - Athens

Are you ready to be part of a leading global automotive company that designs, manufactures, and distributes some of the most renowned vehicle brands?

We are looking for fluent Dutch speakers to join our Customer Support Team in Athens and provide world-class assistance to customers of an industry-leading transportation brand!

Responsibilities:

• Provide support on inquiries and complaints by phone, email, or chat
• Answer incoming calls and emails concerning products, sales, service, corporate information, appointments, etc.
• Maintain high level of customer support and customer satisfaction, keeping a customer relationship database
• Strive for client retention and loyalty and aim for a positive response to the customer's inquiry

Requirements

This role requires:

• Native or near native Dutch speaker
• B2-level English
• Passion for customer support, competitive and a risk-taker
• At least a high school diploma or completed vocational training
• European citizenship or work permit for Greece
• Previous experience on customer sector will be considered positively

Benefits

What you will get:

• Competitive remuneration package
• Complete relocation support (flight ticket to Greece, 4-week accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered by us)
• Bonuses after the Completion of:
• 3 months: 500 Euros
• 6 months: 750 euros
• 12 months: 1000 euros
• 100 euros transportation bonus
• Monthly performance bonus
• Health Package
• Free online Greek language courses
• The possibility to learn with the best team
• Excellent career opportunity in a multinational industry leader