Dutch Customer Service Support - Lisbon

Are you a Dutch speaker looking for a new job opportunity abroad in sunny Portugal? Would you like to kick off your career within the Customer Support industry representing a reputable company such as Uber?

This would be the best opportunity to start your career within an international company where you can easily develop your professional career.

Responsibilities:

Restaurant - Core support

• You will deliver high-quality service across multiple support platforms (email and phone);
• Be a passionate advocate for users while answering any questions that come your way;
• You will educate restaurants and help them perform best on the app;
• You will work efficiently and effectively with restaurants partners, teaching and helping them to use our application.

Rides - Transportation

• You will deliver high-quality service across multiple support platforms (email, social media and chat);
• Be a passionate advocate for users while answering any questions that come your way;
• Show empathy to users who face issues while solving problems: issue with the application, the geo-localization, customer behavioral issue etc.

Requirements

• Native level of Dutch
• Fluent level of English (B2)
• Previous experience in customer support would be considered a plus.
• Passion for customer support, competitive and a risk-taker
• At least a high school diploma or completed vocational training
• European citizenship or work permit for Portugal

Benefits

• Accommodation provided by the company, bedroom for yourself in shared apartment
• Expenses paid by the company: water, electricity, internet, cable TV and cleaning services once per week.
• Refund of the initial flight ticket to relocate to Portugal
• Two yearly flight tickets to your home country.
• Private health insurance
• Career development, and learning opportunities.
• Salary: 1000 euros gross per month (12 payments per year).
• Bonuses based on performance.
• Social activities