Digital Giving Project Officer

Summary

About the Department The Giving Team, based in the Giving Directorate, aims to serve churches and dioceses by helping them grow giving and generosity. The Digital Giving Team is part of the Giving Team and has a specific remit for growing giving and generosity through online and contactless giving. What you'll be doing As Digital Giving Project Officer, you will support the National Digital Giving Manager in providing impactful projects and high-quality support to churches and dioceses in relation to online and contactless giving. Your main responsibilities will include:

• Project management/support, ensuring smooth project delivery and implementing new processes where required.
• Management of the digital giving support desk, ensuring queries are responded to effectively and in a timely manner.
• Monitoring the volume and type of queries coming into the support desk in order to produce reports.
• Improving and maintaining the digital giving pages on the Church of England website.
• Maintaining up-to-date and accurate digital giving support materials and templates, creating new resources as required.

About You The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. As a Disability Confident employer, we are committed to recruiting disabled people. We offer interviews to disabled people who meet the minimum criteria for the role. To be successful in this role, you will have:

• Good practical understanding of information systems and applications
• Experience of creating training resources and delivering training
• Proven use of Microsoft Word, Teams, Outlook, Excel, SharePoint and Canva
• Excellent project administration skills, with proven experience of delivering project support
• Accuracy and attention to detail
• Ability to communicate to large groups and key stakeholders clearly, both verbally and in writing
• Flexible and organised approach to work

For a full person specification, please see attached job description. Interviews will be taking pace on 11 December 2024 in our office in Westminster. What we offer

• A salary of £38,918 per annum plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary.
• 25 days annual leave (increasing to 30 days within 5 years) plus three additional days.

Our benefits include:

• Flexible working hours and location, with an expectation of just 1 day per month in our office in Westminster
• Structured induction programme and access to a range of development opportunities including apprenticeships
• Access to Occupational Health, and an Employee Assistance Programme
• Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies

We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance. The National Church Institutions comprises a wide variety of teams, professions and functions that support the mission and ministries of the Church of England in its vision to be a church, centred on Jesus Christ, for the whole nation - a church that is simpler, humbler, bolder. We Include. You Belong. Our Belonging and Inclusion Strategy aims for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background. Living out our values in all that we do, we:

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

We believe our commitment to belonging and inclusion fuels our progress and drives us forward. The NCIs are a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values. Even if you have never thought about working for us before, if you have the skills and experience we're looking for then we would like to hear from you.