Digital Content and Accessibility Officer

Responsibilities

• Write and publish digital content to go out on Dartford Borough Council's website(s)
• Work with services to update and create new written web content
• Ensure web content is consistent with our style guide and up to date
• Fix and monitor web content accessibility issues
• Analyse analytics to identify improvements to the website(s)
• Advise on accessibility for new projects
• Engaging with customers and stakeholders and sharing their feedback
• Exploring and reporting on potential improvements to the website and other digital channels
• Become the Council's main contact to external services to oversee technical changes and improvements
• Assist with the implementation of web forms

Essential experience and knowledge

• Expert knowledge of industry accessibility standards, i.e Web Content Accessibility Guidelines (WCAG).
• Experienced use of different content management systems.
• Familiarity with HTML, CSS, JavaScript and WAI-ARIA.
• Understanding Universal Design principles.

Desirable

• Experience with Jadu CMS is useful, but not essential.
• Experience with assistive technologies, like screenreaders.