Digital Account Manager, Client Services

Digital Account Manager, Client Services

Role: Digital Account Manager
Industry: Global Media & Entertainment
Specialism(s): Ad Sales, Programmatic, Account Management, Client Services, Campaign Management, Advertising Campaigns, Branded Content, Client Relationship Management
Type: Contract, Inside IR35
Location: London, UK
Working Pattern: 3 days on-site/2 days remote
Pay Rate: £300 - £370 per day
Start: ASAP/Urgent
Duration: 6months + (Extension, Temp-to-Perm applicable)

Digital Account Manager, Client Services

CPS Group UK are delighted to be working with a leading global media organisation to appoint a seasoned Digital Account Manager to work within the Client Services division of their EMEA Ad-Sales and Operations organisation.

We're seeking a Digital Account Manager with a demonstrable track record in client relationship management, media planning, campaign management and ad operations to manage all elements of the campaign life cycle, from planning to invoicing.

The Digital Account Manager will have a strong understanding of the digital media landscape, with specific expertise in video, programmatic, and CTV advertising and experience in planning and managing advertising campaigns and be familiar with the general ad-serving and trafficking process. They will thrive working in a fast-paced, global environment and be comfortable prioritizing multiple incoming requests with overlapping (often tight) deadlines.

Role Requirements

* Provide pre-sale guidance, technical requirements, and strategic planning for advertising opportunities
* Work with Sales and buyers to build and revise media plans that maximize revenue and meet client objectives
* Responsible for the collection, quality control review, and implementation of assets to ensure a timely and accurate campaign launch
* Provide reporting, execute creative swaps, and field all other client requests during campaign life cycle
* Collaborate with Technology, Product, and Sales teams to troubleshoot and execute campaigns
* Identify, track, and analyse key metrics and use them to optimize campaign performance
* Ensure full delivery of contracted revenue across your book of business
* Work with Finance and Accounting teams to ensure accurate invoicing and revenue tracking
* Assist with client retention by delivering the highest standard of service during pre, mid, and post-campaign support phases
* Collaborate with other Client Services Account Managers supporting an assigned advertising hub

Required Skills & Experience

* 4+ years of advertising/marketing agency or vendor experience required
* Experience supporting a wide array of clients and agencies
* Familiarity with media planning and management of multi-platform campaigns; a focus on branded content distribution is advantageous
* Basic competency in campaign management and ad-serving systems with experience in Operative1, Google Ad Manager and Salesforce
* familiarity with social media buying platforms
* General understanding of advertising technology on websites, apps, and social media platforms with hands-on experience on the buy or sell side
* Demonstrated ability to launch and deliver digital advertising campaigns
* Good understanding of the digital marketplace, with a specific focus on video and display advertising in EMEA
* Familiarity working with large multinational companies and the accompanying complex processes and network of stakeholders
* Highly motivated and driven problem solver
* Great attention to detail, organizational skills
* ability to effectively prioritize and balance multiple campaigns simultaneously
* Analytical; able to review, assess, and strategize based on the results

For more information or immediate consideration for this opportunity, please contact Charlie Grant at CPS Group UK (see below)

By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found on our website