Deputy Head of Security

Waddesdon Manor is a historic house open to the public near Aylesbury, Buckinghamshire. Created by Baron Ferdinand de Rothschild from 1874 and set in a Grade 1 listed garden, it is home to the Rothschild Collection and was bequeathed to the National Trust in 1957. Today it is managed by a Rothschild charitable trust, The Rothschild Foundation (RF), and welcomes in the region of 350,000 visitors annually. It is home to the Rothschild Collection, a world-class collection of fine and decorative arts assembled by three generations of the family, and runs a varied public events, schools and exhibitions program, including a popular Christmas Season and a family and institutional Archive. The RF has a trading company, RWL, which runs catering and retail on-site, a private events business and a hotel, (the Five Arrows) and pub (the Bow) in Waddesdon village.

The Deputy Head of Security (DHS) is primarily responsible for the daily operation of the Security Department. This includes line management of a team of Security Rangers (SRs), Security Technical Officers (STO) and Security Officers (SO) who work on a rota basis, covering day and night shifts for 24 hour cover. The DHS reports into, and works closely with, the Head of Security and Transport (HOST) who oversees the strategic direction and long-term planning for the department.

The DHS is responsible for ensuring the highest standards of response and communications from the team at all times. The DHS leads them in championing exceptional service and support to staff, contractors and clients, and promotes the importance of being a customer-facing department.

Additionally, they will use their technical knowledge to proactively make adjustments to the high specification CCTV and Centralised Security Systems, ensuring the best performance is drawn from them, improving monitoring capabilities and response time.

Working with the HOST, the DHS will also coordinate the remote monitoring of external CCTV systems ensuring alarms are actioned, protocols are followed, and that an excellent working relationships with other client properties are maintained.

Full Control Room training will be provided.

Responsibilities and Duties:

• Respond to first aid incidents involving staff, visitors and contractors as required, ensuring all paperwork is submitted to the Helath and Safety Manager within the required timeframe
• Oversee and update all procedural plans and documentation, working closely with the HOST and the team to achieve this, including the department emergency plan
• Undertake the development of new procedures and how-to-guides for the department as and when required
• Oversee the update of departmental risk assessments and apprise annually, applying own expertise to this process
• In support of department budgeting, advise the HOST where improvements or possible cost savings can be made without affecting quality or performance
• Plan the annual work rota for the department, ensuring that this is issued at the beginning of each year, then updated and reviewed throughout the year

Skills and Experience:

• Minimum three years supervisory or management experience in the security industry or a similar role
• Able to always lead by example with good prioritisation skills, integrity and trustworthiness
• Strong co-ordination and planning skills plus strategic thinking
• Advanced ability to coordinate responses to security breaches and threats
• Experience in preventing illegal activity
• Ability to absorb and impart job related knowledge on a continuous basis
• Confident, calm under pressure and able to persuade and negotiate

This role is expected to be a key rep position for the Rothschild Foundation and therefore there is an expectation that you will live on the Waddesdon Estate to enable speed of response. Accommodation will be provided as a benefit of employment. Alternatively, if you live locally and do not wish to move and feel you are still able to meet the requirements of the role, applicants within 5 miles will be considered.

Benefits:

Annual Leave

• From start date, 33 days (including public holidays)
• After three full years of service: 36 days (including public holidays)
• After five full years of service: 38 days (including public holidays)
• After 10 full years of service: 40 days (including public holidays)

• Company pension scheme, matched contributions to 10%
• Accommodation provided key rep position
• Relocation expense support
• 50% staff discount in the onsite Food to Go Catering
• 20% staff discounts in our on-site restaurant, Wine and Gift Shop. 20% off food and drink at the Five Arrows Hotel and the Bow
• Free access to employee counselling and wellbeing support
• Cycle to Work scheme
• Beautiful location working within the charity and heritage sector
• Free parking

For the full job description, please see the attachment or visit our website.