Dental Portfolio Manager

Job Title Dental Portfolio Manager

Salary £40,350

Contract Type - 1 year Fixed Term Contract, Full-time

Location - We fully support flexible working, either from our superb offices in Holborn or from home (subject to role requirements)

About us

The Royal College of Surgeons of England is the professional body for surgery. Our mission is to build the future of the surgical profession and improve the delivery of surgical care. We do this through education, training, examination, supporting surgical research and providing support and advice for surgeons at all stages of their careers.

About the role

The College is undertaking an exciting piece of work to bring together the Surgical and Dental Learning Offer and to establish and develop a learning portfolio that best meets the needs of all members and to project and deliver healthy revenue to reinvest in the future of product development, including in digital and technology-enhanced learning.

This role will be responsible for managing the transition stages of the work which includes; working with stakeholders and experts to review and revise the existing surgical and dental portfolios to make them fit for purpose, identifying and prioritising future opportunities including funding streams and beginning the development of high priority new offers.

The post holder will be working on projects across the learning innovation and operations teams and the Faculty of Dental Surgeons. They will work with a variety of contributors, colleagues and specialists such as clinical leads, programme managers, educators, learning technologist, instructional designers, publication department, medical artists and others as required to deliver project outcomes in line with the College's strategic aims.

The role is responsible for establishing, managing and completing this phase of the work to agreed time, budget and quality criteria. They will work closely with sponsors to ensure scope, deliverables and benefits remain achievable and fit for purpose, including regular reporting against milestones and producing information and documentation to support governance decisions around resourcing and return on investment.

Responsibilities

Portfolio Planning

Responsible for:

Establishing and documenting deliverables, plans, resources and benefits, facilitating the development of this phase of the work from high level concept to achievable deliverables within the specified timeframes

Establishing, recruiting, onboarding and managing the appropriate stakeholder and subject matter expert input needed to progress the work, including clinical, technological and educational expertise

Sourcing and managing the resources required for successful delivery, including drafting requirements and seeking quotations, managing tenders, negotiating contracts where relevant and agreeing cross team resourcing

Working with stakeholders to build our internal understanding of the different career pathways open to dental surgeons. Working with individuals across the department (and across the College) to ensure opportunities to increase our collective internal curriculum intelligence exist.

Audience research and development

o Working across stakeholders to gather market intelligence and customer feedback to identify opportunities, prioritise development and set us up for future success

o Developing communication and marketing content and plans to maximise the value of products in line with the product cycle

o Identify strategic partners and decision makers in relation to dental training such that we can engage with those groups in the same way that we do for surgical training

Portfolio Development:

Responsible for:

Working with development and delivery teams to draw upon existing best practice and integrate dental development and delivery into established processes

Framework development:

o Working with the Learning Content Manager to take the background information and develop a clear framework for the future offer

o Draw upon established practices to maximise efficiencies in processes and content development to create opportunities for Business to Customer (B2C) and Business to Business (B2B) delivery.

Faculty engagement and development

o Planning and supporting faculty requirements for the future portfolio, including identifying any risks and proposing solutions, working with stakeholders to develop enthusiasm and engagement and planning any training needs and development resources required for the new portfolio

o Organising faculty training and development days working with subject matter experts

o Establishing and maintaining regular communication with faculty; building a community of faculty

o Building faculty capacity in line with business plans, faculty profiles, launch of new products and new versions of existing products

o Support the outcomes of the Kennedy review to increase diversity within the relevant cohorts of faculty

Stakeholder Management and Communication

Responsible for:

Undertaking stakeholder mapping and developing full communication plans

Informing and engaging colleagues in the work; acting as the key point of contact

Ensuring communication about the work is clear and involves those for whom it will have an impact; managing interdependencies and contributing to programme management, setting the next phase of the work up for success

Working across the learning department and FDS to establish future development cycles, aligning with business plans (including growth targets)

Managing multidisciplinary and mixed staff/clinician/SME teams to achieve programme objectives

Implementation

Responsible for:

Managing and motivating the stakeholder team, including clinical leads, external experts and colleagues across the organisation, to deliver outputs to time, budget and quality requirements

Managing the operational aspects of the work; which may include managing external contractors, managing, collating and editing contributions from working groups, identifying and managing system changes and working with internal and external stakeholders to effect these

Identifying, analysing, recording, managing, resolving and reporting on project risks and issues, presenting options and solutions to governance groups

Adhering to relevant guidelines, policies and procedures such as the College style guide and Standard Operating Procedures

Reporting

Responsible for:

Providing regular, timely and accurate status updates and assessments of performance to internal and external stakeholders

Monitoring and evaluating against agreed deliverables, highlighting variances to the original project plan and proposing resolutions

Drafting, collating contributions and editing briefings, committee papers, reports, presentations and other documents in relation to the work

Maintaining an overview of other work across the department and the College, and their dependencies on own areas of work; highlighting potential areas of conflict as early as possible and proposing resolutions

Budget and Financial Management

Responsible for:

Monitoring income and spend against budgets, highlighting variances and proposing resolutions

Developing clear and accurate budgets for redevelopments and New Product Developments (NPD) to support return on investment planning and to contribute to yearly budgeting cycles.

Contributing to the business planning process and the development of the annual budget and forecast

Understanding the existing business models and key profit drivers for the programmes and applying them to this work

Draw upon established practices and work with the learning Department Senior Leadership team to establish clear ROI plans for individual components of the FDS Learning offer and the fuller portfolio as a whole, ensuring that it is in line with the Department/ College approach to pricing, membership benefit strategies and full cost recovery.

Developing self and contributing to development of others

Responsible for:

Taking responsibility for own continuous professional development in the context of project management and supporting team members' development through coaching and mentoring as required

Actively seeking a good understanding of the learning and professional development requirements of surgeons throughout their careers including keeping up to date with any relevant policy changes

General

The post-holder is expected to represent the College in a professional manner in relation to his or her responsibilities and in ensuring their own continuing professional development.

Undertake such duties appropriate to the grade, as required by the Line Manager.

About you

Qualifications

Degree or equivalent qualification or a proven successful track record in a similar role is essential.

A recognised qualification in project management, e.g. APMP, PMP, is desirable.

Skills/Experience

Essential

Experience of managing and delivering projects, engaging with stakeholders at all levels

Knowledge of formal project management methods

High level of attention to detail

The ability to multitask, prioritise and delegate in order to deliver to tight deadlines

Excellent written skills, including report writing

A confident computer user, including word processing . click apply for full job details