Day Care Supervisor

Day Care Supervisor

Location: Birmingham

Salary: £26,325 per annum

Hours: 37.5 hours per week - Occasional evenings and weekend working outside of the above hours in response to the requirements of the service

The Role

They are seeking an experienced and compassionate Supervisor Manager to assist in the daily operation and management of their Day Care Services in Birmingham. The successful candidate will play a key role in ensuring the delivery of high quality, person-centred care and support to service users, in line with regulatory standards and organisational values.

Key Responsibilities

• Support the Manager in overseeing the daily operations of the day care centre, ensuring a safe, stimulating, and nurturing environment.
• Lead and motivate a team of support staff and volunteers, promoting best practices in delivery.
• Participate in staff recruitment, training, supervision, and performance reviews.
• Work collaboratively with families, carers, social workers, and other external professionals.
• Ensure compliance with quality standards, safeguarding protocols, health & safety, and data protection legislation.
• Assist with the development and implementation of individual support plans, promoting independence, dignity, and respect.
• Manage rotas, staffing levels, and cover during absences.
• Dealing with referrals and carrying out initial assessments and reviews.
• Maintain accurate records, reports, and documentation as required.
• Deputise for the Manager in their absence
• Comply with Health and Safety within all places of work and to act in accordance with their Health and Safety Policy and Procedures.
• Work at all times within the Values and Mission Statement, together with all other agreed policies and procedures of the organisation, and to ensure that this applies to all other staff.
• Undertake additional duties where requested.

Skills and Qualifications

• Effective leadership of a team promoting excellent customer service
• Excellent IT skills, including, databases
• An organised, methodical and approach to workload
• Experience in a supervisory or leadership role within a care or support setting
• A caring, empathetic nature with a strong commitment to equality and diversity
• A willingness to go the extra mile to support their service users

An enhanced DBS check will be undertaken for this role

To Apply

If you feel you are a suitable candidate and would like to work for Age Concern Birmingham, please do not hesitate to apply.