Customer Service Manager

We are recruiting for an excellent opportunity for a Part Time Customer Service Manager based with our client in Dereham.

This role will be covering 3 days per week, Monday - 09:30 - 17:30 - 1hr lunch, Thursday - 09:30 - 17:30 - 1hr Lunch, Friday 10:00 - 18:00 - 1hr lunch.

It will be managing a team of 11 in a call centre environment. The role will be overseeing the team in managing customer queries and supporting the Operations Manager. Promoting best practice and actively managing the day-to-day floor operations.

If you are an excellent communicator with good working knowledge of call centres and customer services, can analyse data, and are a competent user of MS Office, we would love to hear from you.

The company offers great benefits and free parking on site.

Please apply with your up to date CV.