Customer Service Advisor

Customer Service Advisor Job at Birmingham City Council

Your new company
We are looking for a number of Customer Service Advisors to join the teams within Birmingham City Council. Being the largest leading local authority in the whole of Europe, Birmingham City Council are renowned for their expertise in public services, and we want people with a passion for customer service to join the team.

Your new role
Your new role will require an 8 week in office training period during which you will learn everything you need to know and become really knowledgeable. You will use the skills learnt to solve issues, answer enquiries and support people within your community.

A full time position, paying an hourly rate of £12 per hour with added holiday pay.

What you'll need to succeed
The ideal candidate should have strong customer service skills and have confidence working on their own. Candidates from a call centre/contact centre or telesales environment will benefit from the nature of this role as you will be familiar with working in a fast-paced environment.

What you'll get in return
As the largest leading local authority in Europe with their reputation solely built upon their passionate investment in people, your employment as a customer service advisor will be a rewarding perk of the job as you will be taking pride in the speed of service within Birmingham City Council as an organisation. You will receive an employee pension scheme and unlimited progression. You will also receive a hourly rate of pay of £12 that will be paid weekly.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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