Customer Service

Your new company
You will be working for an established manufacturing company in Hull as part of their customer service team. In this role, you will work closely with the customer service manager and the production team to successfully fulfil the orders from their established client base.
Your new role
In this fully office-based role, you will deal with customer queries over the phone and email. You will provide accurate quotations, input orders onto the in-house CRM system and create invoices. You will be able to build on and develop existing relationships and some skill or willingness to learn sales skills such as cross-selling and upselling would be beneficial.
What you'll need to succeed
You will have a strong background in customer service and be able to build relationships with your client base. You are IT literate and have strong written and spoken communication skills. You will be a team player and able to work effectively, prioritising your workload.
What you'll get in return
35 hours a week contract 8.30-4.30 Monday to Friday
23 days annual leave + bank holidays (accrue 1 day per year of service up to max 26 days)
Ongoing training and development

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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